Privacy Policy
This policy addresses the procedures and controls followed by the company to protect the privacy of information, including data collection, purposes of use, and adopted security measures. The policy also refers to the rights of customers regarding their personal information, such as accessing and correcting it.
Who are we (owner and data controller)?
Babil Financial Trading Company – Floor …., Kayaşehir Istanbul.
info@babilfx.com Email
We are committed to protecting your information and ensuring the security of the personal information we receive from you.
What is the goal of this policy?
The purpose of this policy is to explain to you what data we use and how we and our affiliates use it.
Companies are considered our affiliates if they are our subsidiaries or we are subsidiaries of the same parent company.
By providing us with any personal data that you provide to us, we are limiting the purposes for which we process your personal data.
How do we collect and store your personal data?
We collect your personal data through apps, emails, letters, phone calls, text messages (SMS), cookies and conversations when you You register for and use our offerings (including your personal data collected when using our learning tools, demo accounts and trading simulators). We may monitor and record telephone conversations we have with you and any emails and information we send or receive via electronic communications. We maintain strict security measures regarding the retention and disclosure of the personal information you have provided to us in order to prevent unauthorized access.
What types of personal data do we collect and process?
- Last name
- Contact details, including
- Email address and numbers
- Phone age or date of birth
- gender
- Work
- Income
- Trading knowledge and experience
- financial
- Usernames and passwords
- Traffic
- Account Information
- Your trading, including
- Your account history, activity and orders
- IP address
- National Insurance Number
- Reference number for reporting
- coefficients
- Power of Attorney/Representative Information
- Type of phone
- Operating system
- Device ID
- Cookie ID
- MetaTrader ID
How do we verify your identity?
To comply with anti-money laundering regulations, we are required to confirm the names and addresses of our customers and certain third parties. We may require you to provide physical proof of identity when you open your account. Alternatively, you may use a credit agency to confirm your identity. Our research conducted all the necessary security checks, including all the necessary security measures, and we conducted our research in this way. Your credit credentials will be handled with the utmost care and will not be passed on to unauthorized persons.
How do we use your personal data?
In addition to verifying your identity, the personal information we collect may be used in the following ways:
- Review your orders
- Conducting risk assessments
- Compliance with our legal and regulatory obligations
- Exercising our contractually regulated obligations
- Maintaining a customer relationship with you, including answering questions or resolving issues
- Setting up and managing your account
- Analyze your ongoing needs
- Provide required information, products and services
- Review your instructions
- Investigating my complaints
- Provide evidence in the event of a dispute or anticipated dispute between you and us
- Refunds
- Training our employees
- Improve our customer and product support
- Product development and analysis
- Detect or prevent fraud and other crimes
- Purposes of analysis
- Contacting you.
We may occasionally send you marketing materials by mail, email, telephone, SMS, text message, mobile SMS, mobile phone calls, webcasts, messaging services, or the use of - Other online and offline messaging:
Payment processing
Contact management and messaging
Remarketing and behavioral targeting
When can we share your personal information?
- Relevant regulatory or tax authorities
- Third parties that are necessary under the circumstances to prevent crime, e.g., our affiliated police departments
- Third-party service providers and consultants who provide us with administrative, financial, research or other services in connection with
in connection with the Services we provide to you. - Our Introducing Brokers and other business partners
- Our professional consultants
- Our auditors for the purpose of conducting financial and organizational audits
- Agents, including credit reporting agencies, acting on behalf of credit reporting agencies and performing credit and identity verification
credit and identity checks, including checks related to money laundering, regulatory reporting and fraud prevention.
- Courts, criminal tribunals, regulatory and tax authorities and authorities to enable us to perform the agreement with you or
comply with the requirements of the court, regulator, tax authority or authority - Our transaction history
- Other parties that may need to be involved in order to provide you, our customer, with the best possible service.
In general, we require that companies other than our affiliates with whom we share your personal information recognize the confidentiality of your information, respect your right to privacy, and acknowledge the Privacy Principles and this Policy.
How is your personal information shared?
The information we collect is anonymous and helps us make your experience with our mobile app even better!
We may collect anonymous, third-party information to evaluate your interaction with our mobile app.
identify errors and mistakes, identify the availability of services, and even determine whether or not you are eligible for the program.
This information also provides great benefit to you. To provide these features, we may need to collect and transmit anonymized data (such as features used in the app, what users click and swipe on, and screenshots taken) and identify the default device.
However, you can be assured that none of the anonymous data we collect contains personally identifiable information, financial information, other proprietary data, or proprietary content.
In addition, the data we transmit does not include information from your device’s camera, microphone, or other audio inputs.
All transmitted data is protected by SSL encryption.
On what legal basis do we process your personal data?
The legal basis on which we process your data is the legal basis on which we process your personal data.
If you wish to obtain services from us or have signed a contract with us for services, we process your personal data so that we can enter into a contract with you and provide our contractually regulated services to you.
If you do not provide us with the requested personal information, we may not be able to provide some or all of these services to you.
We may also need to process your personal data to comply with our legal and regulatory obligations, including in relation to conducting health checks
money laundering and counter-terrorism, conducting investigations, dealing with complaints, or in connection with investigations and lawsuits.
We also have a legitimate interest in processing your personal data for the following purposes:
- Provide services, deliver products or provide you with information you choose to receive from us in accordance with the contract
- We are managing our relationships with you at Monitoring Contact us
- Our internal business purposes, including, but not limited to, business recovery, disaster recovery, document retention and storage, and IT continuity management (e.g., backup and help desk services), to ensure the quality of the services we provide to you.
- Corporate Transactions
- Marketing analytics, including optimizing marketing campaigns and web analytics, to enable us to develop and target the marketing of our products and services, update our records and study our customers’ usage patterns in relation to our products/services, develop our products and services, expand our company and as a basis for our marketing strategy
- Identify the types of customers for our products and services and provide current and relevant information on our website(s) and platform(s).
- Portfolio analysis and experience studies that enable us to improve the products and services we offer to our customers.
We will be happy to explain to you the precise legal basis for data processing, and in particular we will address whether the provision of personal data is a statutory or contractual requirement or a prerequisite for entering into a contract.
Where is the treatment?
The data is processed at our operational locations and in any other locations where the parties involved in the processing are located.
Depending on your location, your personal data may be transferred to another country as part of a data transfer. For more information about the processing location to which your personal data is transferred, please see the section “Use of your personal data”. Should such a transfer occur, you may direct your inquiries to….
Please note that we use Transport Layer Security (5TL) encryption, also known as HTTPS, for all data transmitted.
How long do we keep data?
We retain your personal information in electronic and/or paper form for as long as you are a customer and for at least three years after the end of the customer relationship. Please note that some of your personal data must be retained for seven years in accordance with applicable anti-money laundering and counter-terrorist financing legislation. This personal data includes:
- Name, surname and family name (if applicable)
- Residential address
- Age/Date of Birth
- Passport details
- Photos of your identity documents
- Information relating to deposits and withdrawals from your account, and the currency and amounts of the deposits and withdrawals involved
- Information about your trading transactions
- Phone number
- Email address
- Log your support communication (chats/emails/phone calls).
In addition, the above-mentioned data will be stored to defend our legal claims during the statute of limitations provided for by applicable law. Please note that the above-mentioned personal data is encrypted and securely stored in our IT system and is used only for the purposes mentioned above. After the expiry of the seven-year period, the data will be deleted from our system. We assure you that access to the above-mentioned personal data is restricted throughout the period of its retention.
What are cookies and how do we use them?
Cookies are small text files that are stored on your computer by a website you visit to enable you to perform certain functions on the website and to tailor the content of the website to your wishes. You may save details of pages where you have provided important information (for example entering your password), but only after you have been asked for your consent and you agree to the storage of this information. Cookies may be used on some pages of the website to enable us to provide you with a more personalised web browsing experience. They are not used to personally identify individuals visiting the website.
We use the following types of cookies:
Session cookies.
These are temporary cookies that are deleted once you close your browser. Session cookies are used to store data that you provide to us as you move through the different areas of our website. You can refuse the creation of session cookies via the privacy settings in your browser, but please note that this may degrade your browsing experience, particularly if session cookies are refused on all websites.
Analytical cookies. Analytical cookies include temporary and persistent cookies that allow us to record how and for how long you use our website. Analytical cookies do not reveal any information that could be used to identify you, but they do allow us to present our content to you in an improved way. For information on how to prevent the placement of analytical cookies, please refer to the privacy settings in your browser.
Functional cookies. Functional cookies record and remember your choices to give you a smoother user experience on our website. Functional cookies accomplish this task, among other things, by saving your language choice when you visit us. For information about how to prevent the placement of functional cookies, please refer to the privacy settings in your browser.
Third-party cookies
These cookies are used by third parties. These are often social media sites
such as Magen6, Facebook or YouTube. Third-party cookies allow you to share
our content and also to easily view videos we post on our YouTube on social media. You can prevent the use of these cookies via your browser’s privacy settings, but
please note that this will also disable all the features described above.
As mentioned above, we use cookies to ensure that our website performs at its best and to tailor our content to your personal preferences. If you have any further questions, please feel free to contact us at .
How do you get more support?
If you need assistance or have any questions about our privacy policy, or objection, please contact us at
What data protection rights do you have?
This section details your rights in relation to your personal data. To exercise any of the rights set out below, please contact us at Access your personal data
When can you request access?
When you have the following rights:
Confirm that your personal data is being processed
Access your personal information
You may request a copy of the personal information we hold or use in electronic or paper format. In processing your request, we may ask you to provide proof of your identity and personal information sufficient to enable us to locate the personal information you have requested.
When is access not granted?
We can only provide you with your personal information, not the personal information of other people. We are also under no obligation to disclose your personal information if accessing it would affect the rights of another person. Due to the attorney-client privilege, we may not be able to provide you with information we learn in connection with a claim or legal proceeding.
In your access request, please describe exactly what personal information you are requesting. If your request is vague, we may need to request additional personal information from you for clarification.
Correct your personal data
You have the right to ask us to correct inaccurate personal information about you immediately. If you tell us that the personal information we hold about you is inaccurate, we will verify the information. If you share your opinion with us, we will correct the information we hold. If we do not share your opinion, we will let you know. If you wish, you may notify us in writing that you believe our records still contain inaccurate information. If we share your personal information with people or companies outside of our company, we will also include your statement.
You also have the right to request that incomplete data be completed by means of a supplementary statement. Whether or not this is appropriate in a particular case depends on the purposes for which your personal data is processed. We must inform any third party with whom we have shared your personal information that you have made a request for correction. We will take reasonable steps to do so, but if this is not possible or would require disproportionate effort, we may not be able to do so or ensure that third parties correct the personal data they hold.
What are the restrictions on accessing and correcting your personal data?
In general, we will provide you with personal information we have about you or take steps to correct inaccurate records if you submit your request to us in writing. Because of attorney-client privilege, we may not be able to provide you with information we learn in connection with a claim or legal proceeding.
Delete your personal data
When can you request deletion?
You have the right to have your personal data deleted and to prevent further processing if:
It is necessary for the purpose for which it was originally collected/processed
It is no longer personal data
You have revoked your (previously given) consent
You object to the processing and our legitimate interests in continuing to process your personal data do not take precedence
We have processed your personal data unlawfully
The personal data must be deleted to fulfil a legal obligation.
When can we deny a deletion request?
The right to erasure does not apply if we are required to retain the data to comply with a legal obligation or for regulatory purposes or if your personal data is processed for certain specific reasons, including the exercise or defense of legal claims. Importantly, if we need to delete your information, we may not be able to provide all or part of our services to you.
Do we need to notify other recipients of your personal data of your deletion request?
If we disclose the personal data you have requested to be deleted to third parties, we must notify them of your deletion request so that they can delete the personal data in question. We will take reasonable steps to do this, but this may not always be possible or may require disproportionate effort. It is also possible that the recipient will not have to or cannot delete your personal data due to one of the exceptions listed above.
Restricted processing of your personal data
When is restriction possible?
You have the right to restrict the processing of your personal data:
If you object to the accuracy of the personal data, we must restrict the processing until we verify the accuracy of the personal data.
In the event of unlawful processing and if you refuse to delete the data at the same time and instead request the restriction of the processing.
If we no longer need the personal data but you need it to establish, exercise or defend a legal claim
If you have objected to processing in the circumstances described in Section (a), “Objection to processing” and it is not yet clear whether these interests prevail.
Do we need to inform other recipients of your personal data about the restriction?
If we pass your personal data to third parties, we must inform them of the restrictions on the processing of your personal data so that they no longer process those records.
We will take reasonable steps to do this, but this may not always be possible or may require disproportionate effort.
We will also inform you if we decide to lift the restrictions on processing.
Taking your personal data with you
When does the right to data portability apply?
The right to data portability only applies:
To personal data that you have provided to us (i.e. no other data)
If the processing is based on your consent or is carried out in the context of the performance of a contract
If the processing is carried out using automated procedures.
When can we refuse data transfer requests?
We may refuse your request to exercise the right to data portability if the processing of the data does not comply with the criteria set out above. If the personal data relates to more than one person, we may not be able to transfer the data to you if such transfer would affect that person’s rights.
Objection to processing
You may object to processing in the following cases:
Legitimate interests.
You have the right to object to the processing of your personal data on the basis of legitimate interests for reasons relating to your particular situation.
If we can assert compelling legal grounds for processing your personal data which override your interests, rights and freedoms, or we need your personal data for the establishment, exercise or defence of legal claims,
we may continue to process it. Otherwise, we must stop using the relevant personal data.
Direct Marketing
If you receive newsletters or other emails from us, you can unsubscribe from these emails at any time, free of charge, by contacting us at the following email address.
Legal Notice
This Privacy Policy has been prepared on the basis of various legislations, including the General Data Protection Regulation.
Personal data:
Any information that, directly, indirectly, or in combination with other information (including a personal identification number), allows for the identification or identifiability of a natural person.
Usage Data:
Information collected automatically by using our App and/or Website (or by third parties we work with). This may include the following information: IP addresses or domain names of your computer, URI addresses (Uniform Resource Identifiers), time of request, method used to transmit the request to the server, size of the file received in response, numeric code indicating the status of the server’s response (success, error, etc.), country of origin, characteristics of the browser and operating system you are using, different times of each visit (e.g., time spent on each page within the App and/or our Website) and information about the path you follow within the App and/or our Website, with particular reference to the order of the pages visited, as well as other information related to your device’s operating system and/or your IT environment.